De-shedding and de-matting in Eastbourne: which groomers treat a heavy coat

A standard full groom covers a bath, dry and cut. For a heavily shedding double coat or one that's started to mat, several of Eastbourne's twenty-three listed groomers offer a specific treatment aimed at that problem rather than folding it into the general groom.

Who offers it locally

Woofers Dog Groomer, the fully mobile service run by Jenny, lists a de-shed treatment alongside its meet-and-greet visit, full groom, hand stripping and puppy grooming. Sue's Grooms in Hampden Park, run by Sue, who is City & Guilds Level 2 and 3 qualified and trained in dog behaviour, offers de-shedding alongside general dog grooming, working with one dog at a time and quoting a typical four to five weeks' wait for a first appointment. Pro Dog Grooming on Firle Road in Hampden Park, run by Timothy Holland, a City & Guilds Level 3 qualified groomer with a degree in Animal Studies who states he won the English Groomers Challenge, offers both de-matting and de-shedding alongside cat and small animal grooming, covering Eastbourne, Polegate, Hailsham, Pevensey, Willingdon and Stone Cross. Muddy Mutts, working from a purpose-built parlour in Hampden Park, lists both de-shedding and de-matting alongside ultrasound teeth cleaning and a double wash and dry. WAG Dog Grooming in Seaford, run by Rachael since 2023, offers de-shed treatments as part of a gentle, unhurried approach aimed at nervous dogs. Hot-Dogs Grooming, covering Polegate and Hailsham from both a salon and a mobile service run by someone with three decades' experience as a canine stylist and behaviourist, lists de-shedding and de-matting alongside bathing, blow-drying and coat styling. K9 Beauty in Hampden Park, run by a groomer with more than 22 years in the industry, lists de-matting alongside cockapoo and cross-breed coat maintenance.

Why this is priced or treated separately

A proper de-shed treatment uses a specific tool and technique to pull loose undercoat out from the base rather than just brushing the top layer, and takes measurably longer than the equivalent step in a routine groom. De-matting is a different job again: working out felted knots close to the skin without cutting the dog, which is slower and needs more care than brushing a coat that hasn't matted. That's why the seven businesses above tend to name these as specific services rather than assuming they're included in a standard full groom, and it's also why shedding season, typically spring and autumn, is when these treatments are asked for most.

What to ask when you book

• Whether a de-shed or de-matting treatment is included in the full-groom price or charged as an extra — none of the seven above publishes a specific figure for either, so ask directly.
• How long the treatment adds to the appointment, since a heavily matted coat can take considerably longer than a lightly shedding one.
• Whether matting has progressed too far to work out safely, in which case a groomer may recommend clipping the coat short instead, for the dog's comfort and skin health.
• Whether a wait of several weeks, such as Sue's Grooms' typical four to five weeks for a first appointment, means booking a deshed treatment well ahead of the season it's needed for.

See the Eastbourne dog grooming prices guide for what a standard full groom costs, or browse the complete list on the Eastbourne town page.